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  • Call us on

    020 7692 0675
    Mon-Fri: 8am-6pm
    (New enquiries only)

  • Find us at

    HCA UK Outpatients & Diagnostics The Shard, 32 St Thomas Street, London SE1 9BS

Click to call for new patient enquiry If you are an existing patient please call the consultant directly. You can find their direct number on their consultants page.

Home | Patient Information | FAQs



This section of the website covers some of the frequently asked questions (FAQs) we are asked at London Bridge Orthopaedics. If your question is not covered, please do not hesitate to call us on 020 7234 2009, and we will be happy to try and answer it.

Do I need to be referred by my GP or doctor?

For most procedures at London Bridge Orthopaedics, you will need to ask your GP or local doctor to refer you to one of our Consultants. He or she will then give you a card to contact our GP Liaison Department to book your consultation.

For further information on making an appointment, please click here. We employ some of the leading private Orthopaedic Consultants and specialists in the UK. Find a Consultant easily by visiting our ‘Meet the Team‘ page.

Can I be treated at London Bridge Orthopaedics if I live overseas?

London Bridge Orthopaedics offers an exceptional private healthcare service dedicated to caring for patients and visitors from all over the world. We are also very experienced at meeting the cultural needs of overseas patients. Our specialist International Department also makes it easy for overseas patients to attend our clinics, including assisting and arranging transport to and from the hospital back to their home. For more information about the services and support that the International Department offers, please Click here.

What should I bring to my consultation?

On the day of your scheduled consultation, please report to the hospital’s Outpatients Department (Emblem House). Allow 10 minutes for registration here. After confirming your personal details, we will ask you to fill out a registration form before you see your Consultant. Click here to see the specific information you will need to provide us with for this registration, along a list of all things you should bring to each of your consultations.

What happens at my consultation?

After filling out your registration form, you will then see your Consultant to discuss your condition, its diagnosis, any recommended tests and treatments. Feel free to ask your Consultant any questions you may have about these matters.

At London Bridge Orthopaedics, we offer rapid assessment, specialist consulting and treatment for our patients. We can develop a personalised care programme for your needs, using the latest surgical, non-surgical and holistic techniques.

What happens if I need an operation?

If surgery is needed, your Consultant will explain the procedure and what you can expect to happen. You will then either be discharged, provided with a personalised treatment plan or booked in for surgery as appropriate. For further details on what you can expect before you are admitted for surgery and during your hospital stay, please Click here.

How do I book a follow-up appointment?

To arrange any follow-up appointments at London Bridge Orthopaedics, please contact the secretary of the Consultant you saw at your initial consultation.

How do I pay for treatment?

You can pay for your own treatment or, if you are covered, you can claim this on your private medical insurance. We are also now offering Self-Pay Care Packages, which allow you to confirm in advance exactly how much treatment will cost. To find out if your treatment is available under a Self-Pay Care package, or for a no obligation estimate, contact us on +44 (0)20 7234 2948.

For further details about paying for treatment at London Bridge Orthopaedics, follow the links below:

What is the difference between an outpatient, a day case and an inpatient?

If you are looking for orthopaedic hospital treatment, you will be often seeing these terms:

  • Outpatient – a patient who comes into the hospital for a short appointment – this may be a consultation with your specialist, a test or a scan. You will not need to stay at the hospital overnight.
  • Day-case – a patient who comes in for a more involved procedure than an outpatient. You may need some recovery time at the hospital, but you should be able to go home the same day.
  • Inpatient – a patient who stays in hospital for one or more nights. You may also be asked to come in for some assessment or preparation before you come to stay.

Can I have a chaperone with me while I’m being examined or treated?

We understand you may want someone with you when you are being examined or treated, so we have nursing chaperones who can be with you to look after your needs. You’re also welcome to bring an adult friend or family member to be with you.

Consultants who care

We are a group of established consultants who care about our patients. We cover all the subspecialty areas of orthopaedics:

  • Hand & Wrist
  • Shoulder & Elbow
  • Spine
  • Foot & Ankle
  • Hip
  • Knee

Meet the team at London Bridge Orthopaedics.

Our Consultants

Approved by leading insurers

Consultants at London Bridge Orthopaedics provide service for patients with our without private medical insurance.

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